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If it isn't working, we need a PMR to figure out why it doesn't work.
One thought though - it won't retroactively go in and remove hidden folders, so if you haven't do a replace data sync on the device, it might just have old data. If you set up a new device or replace the data on an existing device and they are still there, then you would have the recreate scenario and logs that we would need for a PMR.
Feedback response number RSSN8S8RSZ created by ~Michelle Umapuloni on 03/09/2012